Fee & Charges

St Hedwig Village is subsidised by the Australian Government. However, residents are also asked to pay fees and charges as a contribution towards accommodation costs, living expenses and the cost of their care.

The Australian Government determines the fees and charges payable. These are linked to your date of entry, your income and assets, whether or not you are a pensioner, and your level of care. There are protections in place to ensure that care is affordable for all residents.

When becoming a resident of St Hedwig Village, residents or their representative, will be asked if they have a letter from Centrelink regarding their financial status.

All residents and / or their representative will be asked to enter into a formal Resident Agreement. The agreement is required by the Australian Government to set out the terms and conditions that apply to both St Hedwig Village and the resident.

What are the fees?

Home Care Packages:

People receiving a home care package can be asked to pay:

  • A basic fee – which all consumers receiving a home care package can be asked to pay.
  • An income tested care fee – an extra contribution towards the cost of care that consumers may need to pay, depending on assessable income.

Residential Care:

A resident may be charged for the care and services provided, as follows:

Basic Fee

All residents in aged care, including respite residents, pay a basic daily fee as a contribution towards accommodation costs and living expenses, like meals, cleaning, laundry, heating and cooling. The maximum basic daily fee for all residents is set by the Australian Government.

Means tested care fee

Some residents (other than respite residents) may be asked to pay a means tested care fee, depending on their income and assets.

Accommodation Payment

1. Refundable Accommodation Deposit (RAD)

A lump sum payment for accommodation in an aged care facility. This is the price of a room, in lump sum form, that residents have agreed with their aged care facility to pay. Residents can pay their accommodation price in full by RAD or they can pay via a combination of a smaller RAD and a Daily Accommodation Payment (DAP) or they can pay in full by DAP.

2. Daily Accommodation Payment (DAP)

The daily payment for accommodation in an aged care facility. The facility will work out the DAP based on a legislated formula that converts the RAD price to a DAP price. The resident makes this payment on a regular basis, up to a month in advance, similar to paying rent.

Are there any other additional charges?

The following additional items are at each resident’s cost: medications, personal effects such as clothing, hairdressing, dry cleaning, postage, telephone, individual toiletry items.


For all permanent residents, direct debit for payment of accounts is available and is the preferred option. A consent form is included in the Resident’s Information Pack.

In all instances, prompt payment of accounts is expected. Interest may be charged for amounts outstanding for more than 42 days and the interest rate is set by the Department of Social Services.

Further Information

The Australian Government’s My Aged Care website provides information about aged care and aged care services. It includes information about fee arrangements for aged care. You can receive further information and an estimate of fees by calling 1800 200 422.

We recommend you seek advice from a financial planner to understand your financial agreements when looking to be placed in residential care.

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