What are the steps in the Admission process?

There are several stages in the admission process:

  1. Enquiry:
    A person seeking placement for themselves or a loved one contacts the organisation. An Application Pack will be sent out which contains an application form and other relevant information.
  2. Application:
    If a person is ready for placement, there are forms that MUST be forwarded to our Administration Office for the application to be processed:
    a. Resident Application Form – completed by the applicant or a carer,
    b. ACAT Approval ACCR – this is a form that determines a person’s eligibility to enter aged care and is completed by an Aged Care Assessment Team (ACAT). The phone number for the Referral Intake Services is 1800 455 511.
  3. Income and Assets Assessment:
    Another document required is an Income and Assets Assessment, which is a letter received back from Centrelink or Department of Veterans Affairs and may affect some of the fees and charges when in care. You do not have to submit this information to Centrelink or DVA. However in this case, you will be charged the maximum charges applicable.
    If the applicant is not ready for placement, the Application form is all that is required. Then, when a person feels that they are ready for placement, they should proceed with the Income and Assets Assessment and ACAT Assessment and forward copies of these to us as soon as possible.
  4. Site Meeting:
    When a vacancy becomes available, the next potential applicant is contacted to have a meeting with one of our care managers to determinate if we are able to provide the type of care that they require.
  5. Briefing Session:
    If we are able to meet the needs of an applicant, a briefing session is arranged to complete the necessary paperwork.
  6. Admission to the Village:
    The resident is admitted to the village.